Why tax is calculating twice after enabling Tax Rate in the app?

Why tax is calculating twice after enabling Tax Rate in the app?

In this situation, You don't need to enable the Tax Rate from the app. You already have Tax Rate enabled in your BigCommerce. 
Our app is not getting the tax rates from the BigCommerce store so merchants have to sure if the Tax Rate is enabled in their store or not. If enabled in the store then don't enable here.

    • Related Articles

    • How can I create Orders through this app?

      Create order functionality on mobiles is currently supported by our other app, 'POS for BigCommerce'. 'POS for BigCommerce' features a persistent mobile data storage for product catalog enabling both online and offline access. Following are the main ...

    • Does 'POS for BigCommerce' mobile app sync orders back into my BigCommerce tenant?

      Yes. Every order created through this app is automatically synced back into your BigCommerce tenant. Sync will add order details including order line items and links to the products ordered. Order is flagged as an external POS order and an identifier ...

    • How to get credentials for Stripe Payment?

      To start Stripe Payment in Pos for Bigcommerce app, you need two credentials from Stripe.  Publishable Key  Restricted Key Follow the steps to get these keys. 1. Login to your Stripe Dashboard and go to "Developers -> API Keys" from the left side ...

    • How do I install Mobile Store Manager using BigCommerce App Store?

      To install Mobile Store Manager using the BigCommerce App Store, simply follow the steps below: 1) Login to your BigCommerce store, and then click on the Apps icon in the top left of the page. 2) Now, click the Search bar in the upper righthand ...

    • How do I restore my purchase? I moved my account from one device to the other.

      Your subscriptions are automatically restored when you login to your mobile app account. It is essential that you have the same App Store ID (Google Play ID for Android and iTunes account for iOS) on the new device for the older subscriptions to be ...