Bigcommerce app credentials missing

I stored my login credentials in the app. App is asking me to enter them again.

Once you enter your BigCommerce storefront credentials and login successfully, the app stores the credentials in your device local storage for easy repeat login.

In a rare scenario, if you device storage is running low in space, the operating system (iOS and Android) clears off app local storage to make space. Though the app uses very little local storage, the app credentials gets cleared off in this operating system driven operation. Once you enter your credentials again, the app will validate the credentials and store it again for future use.

    • Related Articles

    • How do I create credentials for 'POS for BigCommerce' mobile app?

      To Login, you need: API Path Client ID Access Token To get credentials, Login to your BigCommerce Admin Panel. Go to Advanced Settings. Click on 'API Accounts' & 'Create API Account' Enter a desired name (e.g.: aquaAPI POS), and  provide OAuth scopes ...

    • Where can i find the QuoteMates Mobile app and how to use it?

              ●       You can Find the QuoteMates app Url in your Quote Mates dashboard.              ●       You can also search in Play Store(Android) and App Store(IOS). ●       Use the Registered Credential on the login screen of the app.              ...

    • What are various 'Login Type' and how do they differ?

      As in the picture, there are three 'Login Type' for 'Store Manager for BigCommerce' app My Store Private key - Support Legacy API credentials for BigCommerce.  My Store Oauth - To be used, if you are setting it up through iOS or Android App store for ...

    • How to get credentials for Stripe Payment?

      To start Stripe Payment in Pos for Bigcommerce app, you need two credentials from Stripe.  Publishable Key  Restricted Key Follow the steps to get these keys. 1. Login to your Stripe Dashboard and go to "Developers -> API Keys" from the left side ...

    • How do I update credentials for my destination app (Salesforce or Zoho CRM)?

      To update your destination app credential, initialize the app within your BigCommerce control panel. From your top drop-down menu of the app dashboard, click 'App Credentials Update'. Follow the instructions on the page to update the destination app ...