I am on Magento 2.x. I am giving the correct username/password and still can not get in. What's wrong?

During login, this mobile requests your Magento server for an admin token using your username/password. With Magento platform, if in the past, there has been multiple failed request with incorrect password the system doesn't issue a token. To correct the scenario, open Magento database and find the following table:

oauth_token_request_log

In this table, reset the failures_count against your username to 0. Save the value in your database. 

Retry login to your mobile app.

• Related Articles

• How do I create credentials for 'POS for Magento' mobile app?

  To Login, you will need: Your store URL Admin Username Admin Password From Magento Admin Panel, capture the following values. Please note that 'Store URL' is in the format 'https://www.mystore.com/' and not 'https://www.mystore.com/admin/admin/xyz' ...

• How to reset QuoteMates password for Mobile Login?

  Follow the steps to reset the password for QuoteMates. 1. Go to Settings -> Reset Password in QuoteMates app 2. Enter the new password and save it. Your password is now changed.

• I constantly get the error "Store URL is not valid". What's wrong?

  If your input 'Store URL' is in the required format i,e, https://www.mystore.com/ or http://www.mystore.com/ and you are still constantly getting a Store URL invalid error, it is likely that your Apache configuration is not set to allow Magento ...

• How to get credentials for Stripe Payment?

  To start Stripe Payment in Pos for Bigcommerce app, you need two credentials from Stripe.  Publishable Key  Restricted Key Follow the steps to get these keys. 1. Login to your Stripe Dashboard and go to "Developers -> API Keys" from the left side ...

• I get 'invalid url' error. What is the correct URL format for 'Store URL' input parameter for this app?

  The expected 'Store URL' for this app is your storefront URL in the following example formats: https://www.acme.com/ http://www.hooli.com/ https://www.acme.com/fr/ (if this the default after localization). 'Store URL' is the same website address that ...