BigCommerce
How do I update credentials for my destination app (Salesforce or Zoho CRM)?
To update your destination app credential, initialize the app within your BigCommerce control panel. From your top drop-down menu of the app dashboard, click 'App Credentials Update'. Follow the instructions on the page to update the destination app ...
When an order is created in a store and comes over to Zoho books does your integration create a SO in Zoho books?
Yes, it does. A Sales Order in Zoho Books is created whenever a successful order is synchronized with Zoho Books.
What is the status of invoices in Zoho Books that are transferred by your integration?
By default, If an order is a successful order and payment of the order is confirmed then the invoice status in Zoho Books will be Paid and the payment will be created for the invoice in Zoho Books by our connector. If an order payment is not ...
How does your integration handle payment method of an order in Zoho Books?
The Cloud Connector create payments of a successful order comming from BigCommerce in Zoho Books. It also syncs payment methods of the order as below condition. If the order payment is done by Credit Card then the payment method in Zoho Books will be ...
How do you support multiple BigCommerce tenants with different currencies ending into a single Zoho books setup?
You can connect multiple BigCommerce tenants with different currencies. After connecting multiple stores with your single Zoho Books tenant, The Cloud Connector identifies every order processed with your multiple BigCommerce stores is different from ...
Do you support non-USD currencies in Zoho Books connector?
Yes, the Cloud connector support not-USD currencies in the Zoho Books connector. If your store has support currencies other than USD or multiple currencies with USD then the order currencies will be synchronized with your Zoho Books. A simple ...
Shipping cost and the Discount amount are not present at the synchronized data in Zoho CRM. Why?
The shipping cost and discount amount are not synchronized to Zoho CRM because there are no fields in Zoho CRM to synchronize these data. So With our current system when an order syncs from BigCommerce into Zoho, it does not carry the shipping cost ...
Can cloud connector synchronize my multiple bigcommerce store's data to a single Zoho CRM, Salesforce, HubSpot, etc?
Yes. The Cloud connector app can synchronize your multiple store's data to a single instance. The app assumes that every store is different and every instance (Zoho CRM, Salesforce, HubSpot, etc) is different, So it connects multiple stores data.
What is the field mapping for BigCommerce to Zoho CRM connector?
Here are the fields which will be synced between BigCommerce to Zoho CRM. Bigcommerce Customer Object Zoho CRM Account Object Company Name / First Name + Last name Account Name Phone No / Contact No Phone Billing Address Billing Address Bigcommerc ...
What is the field mapping for BigCommerce to Salesforce connector?
Here are the fields which will be synced between BigCommerce to SalesForce. Bigcommerce Customer Object SalesForce Account Object Company Name / First Name + Last name Account Name Customer NO Account Number Phone No/ Mobile No Phone Address / ...
What are the required permission for fields in SalesForce to synchronize Bigcommerce To SalesForce connector?
Our Connector needs the ' Field-Level Security ' to ' Visible' permission for the following fields in Salesforce to Work. Note: - First of all, please check an Active PriceBook is exist in SalesForce Customers Object: Field Label Name Account ...
I have connected my Salesforce with Bigcommerce. But no data is synchronized. What Happened?
Our Bigcomerce to SalesForce connector required the API access of your Salesforce Tenant. API access is not available for some SalesForce edition. The supported and unsupported editions are - Please Check your SaleForce Edition is Between "Editions ...
When a customer cancels an order on BigCommerce, how is it updated in Zoho Books?
You can choose to reverse the transaction in Zoho books when a customer cancels an order on BigCommerce. To do this, from the connector dashboard settings, enable the following option: When an Order is refunded in BigCommerce, change Sales Order ...
How do I post sales orders from BigCommerce to Zoho Books as PAID?
This can be done through the settings in the app dashboard. Every sales order in BigCommerce creates an invoice in Zoho Books. The invoice state can be set to 'Draft' or as 'Paid' depending on your preference. You can set or switch this preference by ...
How are the sales taxes from BigCommerce tenant reflected in Zoho Books?
In aquaAPI Cloud Connector, we provide the following options to map taxes: Order line item price can be mapped with or without taxes Shipping price can be mapped with or without taxes To enable/disable these options choose the relevant fields from ...
With Zoho Books connector, what would be Sales Order status created in Zoho Books?
With our BigCommerce - Zoho Books connector, for every confirmed order, Connector first creates a Sales Order in Open status in Zoho Books. The connector then generates a corresponding Invoice. This converts the Sales Order to Closed status in Zoho ...
How do I enable API access in Salesforce?
You can enable API access in Salesforce by following any of the following two methods: Enable API access in Salesforce by Profile 1. Click Setup 2. Click Manage Users > Profiles. 3. Click Edit against the specific Profile. 4. Scroll down to ...
How do I update credentials for my destination app (Salesforce, Zoho CRM, Zoho Inventory, HubSpot, Zoho Books, Zoho Campaigns)
To update your destination app credential, initialize app within your BigCommerce control panel. From your app dashboard, click 'Details' of the connector you are interested in updating. On the details page, from the top drop-down menu, click 'App ...
What are the required settings for Zoho Books integration?
For BigCommerce to Zoho Books integration to work properly, the following settings need to be done in Zoho Books and the connector: Inventory: Go to Zoho Books Settings->Preferences->items. If "I would like to enable Inventory" box checked, your ...
How do I install Cloud Connector using BigCommerce App Store?
To install Cloud Connector using the BigCommerce App Store, simply follow the steps below: Login to your BigCommerce store, and then click on the Apps icon on the top left of the page. Now, click the Search bar in the upper righthand corner and ...
Does Cloud Connector support multi-store setup?
Cloud Connector supports multi-store setup. In multi-store setup, each store connector works as an independent connector. This enables you to route each store data to the same or different destinations. For eg: Your store www.acme.com data can be ...
How do I change my rate plan I have subscribed to?
You can change your rate plan anytime by following these steps. 1. Login to BigCommerce control panel and open 'Cloud Connector by AquaAPI' app (or Cloud Connector App if you signed up on our website) 2. In your app dashboard, you will see an option ...